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Regarding sustainability, our hotel undertakes to fulfill the obligations of the Turkey Sustainable Tourism Program and to continuously improve its sustainable management system in order to increase its sustainability performance. Our management system is constantly reviewed due to the state of the sector, environmental, social, technological, economic and cultural risks, changes and updates arising from legislation, and the system and policies are updated if necessary. Our "sustainability policies" are our company's commitment in this regard. From this point of view, all our orientations will be in this intention and direction. Our aim is to transform the principle of sustainability into a "way of doing business" in the main areas of our hotel and to bring it into the corporate memory. The success and continuity of our efforts will only be possible if we act together with our employees, guests, business partners, suppliers, solution partners, and all our interlocutors in our immediate environment to spread it and make it a partnership that we will strengthen day by day. It is very valuable to raise awareness of the personnel, who are considered as an integral part of the sustainability approach, to give them opportunities to be involved in the process and to contribute to development opportunities. In this context, our annual training plans and orientations include training topics such as social rights, support for local employment, protection of natural life, support for wildlife, historical attractions, cultural richness, ecological diversity, energy and water saving, environmental activities-recycling system, orientation towards local resources, and efforts are made to spread the sustainability philosophy within the enterprise. The main goal is to provide strategic support to all companies and departments to improve business results through human resources management in line with business strategies, and to contribute to the creation of value for all stakeholders by creating and promoting a high performance culture. In addition to all these, it is aimed to increase awareness in every sense through both orientation training and professional level trainings determined according to annual training needs. Sustainability efforts are coordinated by Hotel Managements, and our activities and performance in this area are always open to the expectations and opinions of our stakeholders.
Our facility is located in Vidinli tevfikpaşa caddesi no21 Fatıh/İstanbul.
There are 115 rooms in our facility. We have the necessary facilities for our guests to feel comfort and peace in our rooms;
Hair dryer
Electronic key lock system
Direct dial telephone in the rooms
LCD-Satellite television with stand by
Private safe deposit box with password
Central air conditioning system
Smoke detector in connection with central fire system
Special insulated door and window system for noise
Work desk with mirror
Tea and coffee set up
Special hygiene kit is available.
Special Breakfast room for our guests, à la carte restaurant,1st class restaurant, multipurpose hall, Study office, reading area, Lobby-bar, Turkish bath, sauna, gym, hairdresser for men and women, sales unit, indoor swimming pool and vitamin bar are available.
There is 1 handicapped room for our guests and barrier-free access arrangements in the facility entrance, breakfast room, multi-purpose hall and elevators.
The sustainability team in our facility
The sustainable management system ensures the implementation of certain policies by all employees on quality, economy, management, environment, culture, human rights, health and safety, setting targets and continuous improvement of business management processes by monitoring whether the targets are achieved.
If the determined targets are reached, new targets are determined, and if they are not reached, our goals, policies and practices are reviewed. In this way, we strive to ensure continuous improvement.
| Team Leader | Environmental | Energy | Employee | Support |
|---|---|---|---|---|
| MUSTAFA DEMİRCAN | FATİH BIYIK | FATİH BIYIK | HAYRETTİN KABAK | FATİH BIYIK |
All management processes of our hotel constitute the basic framework of a Sustainability Management System that can be developed and reveal its policies.
The basis of our management system is based on risk analysis. Risk analysis is carried out in the fields of environment, natural disasters, society, culture, economy, quality, human rights, health and safety. If necessary, new titles can be added.
We also have a crisis management policy and system that determines what to do if the risks are realized after the risks are analyzed.
Sustainable management system includes the implementation of certain policies by all employees on quality, economy, management, environment, culture, human rights, health and safety, setting targets and continuous improvement of business management processes by monitoring whether the targets are achieved.
If the set targets are achieved, new targets are set. In case they are not achieved, our targets, policies and practices are reviewed. In this way, we endeavor to ensure continuous improvement.
Our management system is constantly reviewed due to the state of the sector, environmental, social, technological, economic and cultural risks, changes and updates in legislation, and the system and policies are updated if necessary.
QUALITY POLICY
On the way to achieving our vision;
To meet guest expectations at the highest level and to be a leading organization in the sector,
To create the founding philosophy with all our staff and to provide continuous improvement, trust in the workplace and service that exceeds the expectations of our guests,
In accordance with national and international legislation and conditions; To provide service by showing the necessary sensitivity with a preventive approach to food safety risks,
To be an example for all other organizations in our country and to create value
To prevent these accidents by minimizing all risks that may jeopardize the health, life safety and occupational safety of our guests and staff,
To make quality measurable, to ensure continuous improvement of the system and to set goals and ensure the unity of our employees and management,
As a hotel, creating environmental awareness with its staff and leaving a cleaner, healthier and safer environment for future generations are among our primary quality goals.
SOCIAL RESPONSIBILITY POLICY
We believe that all our employees have the right to work in a healthy and safe environment under working conditions that are in line with human dignity. Our employees are our most valuable asset and ensuring and protecting the safety of our employees is our top priority business goal.
Our hotel is always ready to implement the best environmental solutions beyond legal obligations and to support any initiative that will help the development and dissemination of environmentally friendly technologies and increase environmental awareness. We take care to fulfill our social and environmental responsibilities towards the society in Istanbul, where we operate, in a harmonious cooperation with our shareholders, employees, the public, non-governmental organizations and other stakeholders.
We believe that our human resources are the most important element of sustainable growth.
We ensure that the personal rights of our employees are fully and properly utilized.
We approach employees honestly and fairly, and commit to a non-discriminatory, safe and healthy working environment.
We make the necessary efforts for the individual development of our employees and observe the balance between work life and private life.
We manage the environmental impacts that may arise from all our activities with a sense of responsibility.
We strive for the development of our society within the framework of the principle of corporate social responsibility. We will support our employees to volunteer for appropriate social and community activities in which they will take part with a sense of social responsibility.
We will take care to develop and implement approaches to ensure that all our business partners, especially our suppliers, act in the field of social responsibility.
We have taken all precautions for our employees within the framework of occupational health and safety and we are also sensitive about providing the necessary on-the-job training to our employees by experts and within the framework of the annual training program.
We act sensitively to the traditions and cultures of Turkey and the countries in which we operate and comply with all legal regulations.
CULTURAL SUSTAINABILITY POLICY
Presentation of cultural heritage: Our hotel respects the intellectual property rights of local people. Authentic elements of traditional and contemporary local culture are utilized in our cuisine, design and decoration.
Artifacts: Our hotel does not buy, sell, trade or exhibit historical and archaeological artifacts.
Promotion of sustainable local gastronomy: Our hotel prioritizes the promotion and consumption of local products. It introduces innovative and creative practices to ensure sustainability in gastronomy in all its activities.
ENERGY POLICY
We use our energy efficiently and set targets to reduce our energy consumption in order to protect our world from potential dangers.
For this;
• In order to fulfill both our responsibilities towards nature and our legal obligations, we follow national and international standards, laws and regulations, voluntarily carry out activities to reduce energy use and continuously improve our energy consumption performance, and monitor the results of our efforts.
• We set targets and include energy efficiency in our training programs to ensure the participation of our employees.
• We care about collaborating with all our stakeholders to create common goals and results in energy management. We strive to maintain our interaction with our guests, employees, visitors and all our business partners in order to reach a total level of awareness and consciousness on these issues.
• We try to research, find, purchase and use suitable energy efficient products, equipment, equipment and technology alternatives.
• We aim to document our Energy Management System, disseminate it to all our departments, update, review and continuously improve it when necessary.
• We assess energy risks or emergencies that may arise, such as energy shortages, and plan the measures that can be taken.
• We take care to effectively separate our wastes according to their source, groups and hazard classes.
• We know that using hazardous substances and chemicals only when and as needed will reduce both the negative impact on the environment and the amount of waste,
• We contribute to protecting nature by preferring materials with "recycling" and "environmentally friendly" labels. We try to create opportunities for reuse,
• We take care to use disposable materials such as paper, napkins, toilet paper, packaging as much as necessary and leave less waste in nature,
• We store wastes correctly, in separate areas according to their characteristics, deliver them to licensed/authorized companies without exceeding the legal storage time limits, and keep their records,
• We try to use water, energy and all natural resources economically. We share this sensitivity with our employees, guests and suppliers.
• We measure our performance in environmental management, track this data with targets and try to improve our performance.
• We aim to educate our employees about the environment and increase their sensitivity.
ENVIRONMENTAL PURCHASING POLICY
The most important target criteria in procurement is to minimize waste. Ensuring continuity in purchasing.
Goods-acceptance practices to be implemented in the organization within this target;
• When purchasing, preference will be given to reusable products, products with a deposit or organic products that will not create non-recyclable waste.
• Instead of disposable products and consumables such as cups, forks, and amenities, products that can be reused, refilled, and if none of these are possible, products that are the least harmful to the environment and can be recycled will be preferred.
• If the purchase of disposable products and consumables is mandatory (e.g. cleaning materials, stationery, etc.), the purchase, use and recycling of these products will be carefully monitored and managed.
• Guidelines and instructions on how to recycle single-use products and reduce the use of single-use products will be provided to staff.
• The gradual removal of products such as disposable plastic bottles, carton cups, packaged products in the rooms, setting targets for ending practices such as bagging of food products and other materials used, and monitoring and reporting the process of compliance with these targets will be discussed at management review meetings.
• It is important to avoid unnecessary packaging when making purchases. Glass and metal products with reusable properties will be preferred instead of paper and plastic cups, plates, forks, spoons, water in plastic bottles, etc.
• Frequently used materials (e.g. surface cleaners) will be purchased in larger sized packages instead of small sized packages, reducing the amount of plastic waste generated.
• Necessary goods and products will be produced from products that do not harm nature and the environment, and priority will be given to recyclable and eco-labeled products.
• Preference will be given to environmentally certified products and suppliers, especially for wood, paper, fish, other foods and products from the wild.
• Where certified products and suppliers are not available, the origin and methods of growth or production will be taken into account.
• Threatened species are not used or sold..
• Procurement that could threaten the extinction of plant and animal products will be avoided.
• Environmentally certified products will be prioritized.
• All supplies and purchases of goods (materials, raw materials, finished and semi-finished products) will be made from suppliers that comply with the Food Law and Legislation, the Ministry of Agriculture and Forestry, the Ministry of Health, the Ministry of Hygiene and Sanitation Law and legislation, have the necessary certificates in accordance with TSE Hygiene and Sanitation Systems, and comply with purchasing standards and their products with relevant certificates.
• In order to support local fair trade, purchases will be made from local vendors within a 100 km radius.
• Procurement will be made from approved supplier list and local companies that have been subject to the necessary audits.
• Companies supplying goods and products will be periodically audited.
• Care will be taken to ensure that the cleaning, hygiene materials and protective equipment supplied have CE Certificate.
• Suppliers that adopt fair trade practices in agriculture will be prioritized in foodstuffs.
• Informative trainings will be planned for the relevant persons by the authorized company regarding the use of all chemical products supplied.
• Permission documents of the Directorate of Agriculture and Forestry for all food products will be obtained from the supplier companies and stored in a computerized environment.
• MSDS Safety Data Sheets for chemical products used in pest control, disinfection and kitchen will be obtained from suppliers and stored in computerized form.
• Safe physical distance rules will not be violated during goods acceptance.
• Our personnel working in the acceptance of goods will take personal protective and contamination measures (mask, visor, gloves, apron, hand hygiene, etc.). In accordance with the measures, necessary plans will be made to prevent accumulations and accumulations to be experienced in the acceptance of goods.
• Upon acceptance of goods, products that will be given directly to consumption and guest use will be disinfected in detail after they are taken out of their boxes.
• Kitchen tools and utensils, steel service sets, glass and porcelain service sets, etc. purchased for the first time. Washable materials will be taken to the equipment storage for use after being washed with a dishwasher before use.
• Waste and returned products will be kept waiting in the waste and return area in a controlled manner and delivered to the supplier company.
ENVIRONMENTAL PROTECTION AND WASTE MANAGEMENT POLICY
In our business, we protect the environment, prevent pollution, reduce our negative impacts on the environment and attach importance to its protection.
For this
We comply with legal regulations and try to reduce our environmental impact.
• We take care to effectively separate our wastes according to their source, groups and hazard classes.
• We know that using hazardous substances and chemicals only when necessary and as needed will reduce both the negative impact on the environment and the amount of waste,
• We contribute to protecting nature by preferring materials with "recycling" and "environmentally friendly" labels. We try to create opportunities for reuse,
• We take care to use disposable materials such as paper, napkins, toilet paper and packaging as much as necessary and leave less waste in the environment,
• We store wastes correctly, in separate areas according to their characteristics, deliver them to licensed/authorized companies without exceeding the legal storage time limits, and keep their records,
• We try to use water, energy and all natural resources economically. We share this sensitivity with our employees, guests and suppliers.
• We measure our performance in environmental management, monitor this data with targets and try to improve our performance.
• We aim to educate our employees about the environment and increase their sensitivity.
OCCOPATIONAL HEALTH AND SAFETY POLICY
In order to protect our workplace, employees, guests and suppliers, to create a safe work environment and to ensure continuity;
• - We comply with all legal and other obligations regarding Occupational Health and Safety.
• - We adopt the principle that Occupational Health and Safety and improvement activities are the common responsibility of all employees.
• - We set targets for participation in Risk Assessment and Risk Level Reduction activities at all levels.
• - By continuously improving our Occupational Health and Safety culture, we aim to achieve a sustainable "Zero Work Accident" target.
• - We share the work we do within the scope of occupational health and safety with all our employees and our environment in order to be a pioneer and an example.
WOMEN'S RIGHTS AND GENDER EQUALITY POLICY
We care about gender equality in our business.
• - We ensure the health, safety and welfare of all our employees regardless of gender.
• - We support women's participation in the workforce in all our departments and offer equal opportunities.
• - We act with the policy of "equal pay for equal work" without gender discrimination.
• - We distribute duties in accordance with the principle of equality.
• - We provide the necessary environment for equal utilization of career opportunities.
• - We create training policies, support women's participation and raise awareness.
• - We create a working environment and practices that protect work-family life balance.
• - We support women in company management and provide equal opportunities.
• - We do not allow women to be subjected to abuse, harassment, discrimination, suppression, coercion, slander, etc. in any way. We are always aware of the value they add to the world and our organization and support their existence.
CHİLD RIGHTS POLICY
Children are our trustees of the future. It is our primary responsibility to recognize them as individuals, respect their rights, and protect them against all kinds of psychological, physical, commercial, etc. exploitation.
To provide this;
• We do not allow child labor in our own institutions and expect the same sensitivity from all our business partners.
• We provide environments/opportunities that contribute to the development of children within the enterprise, where they can express their thoughts, wishes and feelings freely and feel free and comfortable.
• We provide training to our employees on the prevention and recognition of child abuse.
• We ensure that children are under adult supervision during the activities they participate in.
• We organize trainings and support related projects to raise awareness on the protection of children's rights.
• When we witness suspicious activities involving children, we first inform the hotel management and seek help from official organizations when deemed necessary.
Legal compliance,
Our hotel undertakes to comply with applicable laws, regulations and international conventions, keeps an up-to-date list of these, regularly informs its staff about them and provides the necessary training to the staff.
Our hotel submits all necessary permits, certificates and documents to the relevant persons and institutions if asked or requested.
These documents include Workplace Opening and Working License, personnel insurance declaration for the last month, tax plate, emergency action plan, personnel trainings and certificates, contract with the workplace physician, sewage connection certificate from the municipality, documents regarding pest control and other necessary documents.
Stakeholders and communication
Our hotel provides accurate information to all segments in promotion. It always uses real visual materials in promotion. Our hotel has a transparent and realistic structure in terms of its products and services on its website, social media accounts and other printed and written promotional channels and marketing communications. It also openly and transparently shares its policy and sustainability-related actions and transactions with its employees and customers. Our hotel's website is used for this purpose. Periodic reports on sustainability performance are published on our website. These reports are organized in periods appropriate to the subject.
Our hotel has a system that aims to receive feedback from our customers, public institutions, municipalities, employees, the surrounding community and all other relevant persons and organizations regarding our sustainability performance, policies and practices. Through this system, we receive feedback from both our staff and our customers.
Our system is organized to enable and encourage our customers and staff to provide feedback quickly, simply and effectively.
This system includes survey applications for guests, regular monitoring of social media accounts, e-mail, messaging services and other communication channels for employees, and e-mail communication and regular follow-up for all other stakeholders.
Customer experience
Customer satisfaction is given importance in our hotel. Customer satisfaction includes feedback from the system described above regarding sustainability. The results received are analyzed. Negative feedback and responses to it are recorded and necessary measures are taken.
Accessibility
Our hotel is committed to providing accessible tourism services for everyone within its means and informs its customers and stakeholders clearly and accurately about its level of accessibility through its website.
Our hotel is also committed to full compliance with legal regulations on accessibility and to continuous improvement in this regard.
We endeavor to make continuous improvements not only for the physically disabled, but also for our guests who cannot participate in tourism activities due to disabilities such as vision and hearing.
Our hotel regularly carries out maintenance and repair of accessibility arrangements and infrastructure and provides improvements when necessary. We also regularly inform our employees about accessibility.
Purchase
Our purchasing policy includes policies for local, environmentally sensitive, fair trade and efficient purchasing.
Our sources of goods and services are monitored by our hotel. We hold periodic meetings with our suppliers. We check their sustainability certificates, information and documents.
Local purchase: When purchasing goods and services, our hotel gives priority to local suppliers, provided that they are of high quality and reasonably priced. For this reason, it regularly audits its suppliers, updates the supplier list and informs its suppliers. The ratio of goods and services purchased from the local community is measured.
When purchasing goods and services, our hotel also prioritizes fair trade suppliers for imported products, provided that they are of good quality and reasonably priced..
Eco-friendly purchase: Our hotel follows an environmentally sensitive policy in purchasing, emphasizes efficient purchasing, energy saving and water saving to reduce food and solid waste.
Our hotel prioritizes environmentally sensitive products (environmentally labeled products) in its purchases. If there are no environmentally labeled products in the product group to be purchased, it selects the relevant products from suppliers and manufacturers whose production and all other processes do not harm the environment.
Within this framework, our hotel prioritizes the selection of suppliers with sustainability certificates when making purchases. Sample certificates that can be sought in suppliers are ISO14001, ISO50001, ISO14064, ISO20400.
For wood, fish, paper and other foods, environmentally certified products (FSC, MSC, EU-EcoLabel, etc.) or products with traceable origin are preferred.
Threatened species and prohibited species (fish, trees, plants, game animals, etc.) are not purchased or used in our hotel.
The ratio of our purchases from environmentally certified, local producers and suppliers and fair trade suppliers to total purchases is measured.
Our hotel has targets for environmentally certified, local and fair trade purchasing. In this context, we aim to increase the ratio and number of local and fair trade suppliers in our purchases and we pay attention to this.
Efficient purchasing: Our purchasing policy favors reusable, returnable and recycled goods.
Our hotel also prioritizes bulk purchasing and buying in bulk. In this way, fewer shipments are made to our hotel and less greenhouse gas emissions are produced.
Our main priority and preference is to avoid unnecessary and excessive plastic, nylon, paper, glass, wood packaging in the products coming to our hotel.
Disposable products and unnecessary packaging (especially plastic) are avoided in the purchase of consumables and boucle products. The purchase and use of consumables and disposable products are monitored and managed..
Energy and environment
Energy-saving: Our hotel has an energy saving policy. The policy includes regular measurement, monitoring and reduction of energy consumption.
Total energy used in our hotel is measured by type.
Our hotel identifies activities with high energy consumption, plans and implements measures for them (thermal insulation systems, preference of low-consumption appliances with energy consumption class, use of LED bulbs instead of high energy consumption lighting such as incandescent, etc.). In addition, our hotel uses energy-saving equipment.
Our hotel informs and trains its employees and stakeholders on energy saving.
Water management and wastewater
Water saving measures are implemented in our hotel. All shower heads have parletors
Water risk status has been determined in the region where our hotel is located. For this purpose, the Water Risk Atlas prepared by the World Resources Institute is used. The link to the relevant website is available here.
Water risk was also evaluated in the risk analysis and a water management plan was prepared. This plan includes measurement and monitoring of water use, and targets and reports for reducing water consumption.
Due to the water use activities of our hotel, living creatures living in waters such as sea and lake are not harmed. Nevertheless, the possibility of harm to these creatures has been evaluated in the risk analysis and necessary precautions have been taken.
Our hotel complies with all legal requirements and regulations in the use of water.
The water comes from a legal and sustainable source. Our water comes from mains water..
We measure our water consumption. Total water used per guest or overnight stay is calculated and reported.
Water-saving equipment is used in our hotel. Our hotel uses good practices such as changing sheets and towels upon guest request.
Our hotel informs and guides its employees and stakeholders about water saving. Our hotel mobilizes all its means to ensure that waste water does not harm the environment.
For the disposal of waste water, the regulations determined by the local government are complied with. Legal requirements are complied with in this regard.
Food waste and solid waste
Our hotel has a Solid Waste Management Plan. The plan includes regular measurement and monitoring of waste generation, waste reduction, reuse, recycling and waste disposal.
Solid waste is separated according to types such as food, recyclable, toxic/hazardous and organic, and recycling and reuse are taken into consideration while separating.
Our hotel regularly informs and guides its employees and stakeholders about waste management through various visual and communication materials.
Solid wastes separated according to their types in our hotel are collected by authorized and licensed companies.
Solid waste, including food waste, is measured by type. The amount of solid waste per guest or overnight stay is calculated and reported.
Our hotel has also identified activities and risk areas where solid waste generation is high. We plan and implement corrective measures to reduce food waste and waste.
It is aimed that solid waste disposal does not have a negative impact on the local population or the environment. Compliance with the "Zero Waste Regulation" legislation on solid waste management is ensured.
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Recognizing that the natural resources we use, the immediate environment and region we interact with, and the large family we create with our employees have a great impact on our corporate success and the experiences we offer to our guests, we adopt a management approach of reviewing our responsibilities at every stage. Accordingly, we have established an "Environmental Policy" for the protection and continuity of the environment we live in and we aim to improve our current situation day by day by planning our business processes in this direction and analyzing the results. To realize this goal;
• We comply with the environmental laws, regulations, legislation and regulations in force and fulfill all their requirements; we realize our activities and ourselves by continuously improving ourselves.
• With the understanding of social responsibility brought by our brand, we have taken it as a duty to prioritize the awareness and continuity of our guests and local people, especially our internal customers, namely our staff, and to make and implement decisions in this direction.
• Without compromising on quality, we add value to each other with a win-win understanding by cooperating with our suppliers within the framework of the management systems we implement in our facilities.
• It is of great importance for us to protect the environment and deliver it to future generations in a clean and healthy way and to contribute to the protection of ecological balance.
• Believing in the continuity of education, we ensure that environmental awareness is adopted not only by our employees but also by our guests, and we contribute to environmental protection projects in cooperation with local governments.
• One of our goals is to prevent environmental pollution and to recycle a large proportion of recyclable wastes.
• Our priority is to comply with the current international and national legal regulations and ISO 14001 standard requirements, to minimize the pollution that may arise as a result of our activities, to share our efforts to use natural resources correctly with our employees, guests, suppliers and society, to set targets for continuous improvement, to carry out the necessary research, project design and implementation on the principle of protection of biodiversity and efficient use of energy cycle.
Staff involvement
In its spirit, the most important resource that makes us who we are is our employees. Being aware of this, issues such as social and fringe benefits, performance management, rewarding, training and career management, and employee safety are always our priority.
Our Human Resources Vision;
To create qualified human resources that are highly motivated, protect and enhance the corporate image, emphasize innovative work, attach importance to service and see their work as part of a whole, and to be a pioneer in the sector in Turkey with integrated human resources practices.
Our Human Resources Mission;
- To plan and train the human resources that will realize the goals and strategies of the corporation, to carry out personnel works and transactions at an optimum level, to have personnel who are specialized in their fields, who have the ability to represent the corporation and who can put forward new initiatives in their field, and who have high self-confidence.
To provide strategic support to all companies and departments to improve business results through human resources management in line with the Group's business strategies, to contribute to the creation of value for all stakeholders by creating and promoting a high performance culture.
Our employees are aware of what they need to do in our management system and sustainability policies and practices. What our employees are required to do is defined in writing, communicated to them, and necessary training and guidance are provided regularly. Trainings on this subject are recorded.
Our employees take an active role in the development and continuous improvement of our management system and sustainability performance.
We review and improve our system in line with the feedback received from our employees.
Fair pricing
Our employees are informed about the wages they will receive, working conditions, working hours, when they will receive their wages before they start working in our facilities..
Education and Career Management
All of our employees can benefit equally from the right to training. In addition to the legal and vocational trainings required by the hotel industry, in line with our sustainability policies and management system, employees are provided with periodic training programs related to sustainability and their work areas, on-the-job trainings, trainings required by legal regulations and guidance support, including orientation trainings. We implement annual training plans on Occupational Health and Safety trainings, hygiene trainings for kitchen/service/massage etc. personnel, water and energy saving, chemical substance usage rules, fire protection, first aid, etc.
Our employees have free and open access to all our training materials.
Our hotel is committed to comply with the relevant provisions of the Labor Law No. 4857 and pays at least the minimum wage to the employee. Our hotel is also committed to comply with the Social Security and General Health Insurance Law No. 5510 and the Occupational Health and Safety Law No. 6331.
Employee and Human Rights
Ensuring the absolute satisfaction of employees is a priority issue of great importance. With this point of view, it is the responsibility of the management to ensure the working environment, psychology, self-motivation, performance, in short, all comfort in the workplace, including the legal rights of the employee, including some benefits provided by our business as fringe benefits. Although we have a number of foreign national employees in our hotels, as a business that appeals to guests of different nationalities and provides services at an international level, it is against both our hotel management and working principles to discriminate nationality, race, language, etc. for our guests or guests. Therefore, all personnel procedures of our employees from different countries or nationalities are followed in accordance with legal procedures, and equal opportunities are offered to all our employees within the hotel, regardless of their characteristics.
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In addition to ensuring that the processes and businesses operating at all stages of the service provided by our hotel until it reaches the final consumer comply with all international, national and local laws in the public interest, social, physical and environmental conditions are also taken under control and social compliance is also observed.
In-house activities to increase the motivation of all our employees and to keep the team spirit alive:
• Distribution of gifts and souvenirs on special occasions,
• Attaching importance to the timely payment of salaries and personnel progress payments,
• Giving gifts to employees who get married and have children,
• Blood donation campaign,
• Participatory social responsibility projects.
• Compliance with laws and other obligations
• Prevention of child labor
• Employment of foreign workers
• Prevention of forced and compulsory labor
• Working hours
• Regular employment
• Prevention of discipline, harassment and ill-treatment
• Payments and benefits
• Prevention of discrimination
• Ensuring occupational health and safety
• Prevention of environmental pollution
We are aware of our duty to protect local culture and values.
In this context;
• Cultural Promotion
• Contributing to the Region's Trade Volume
• Promotion of Natural and Historical Riches
• We have a high level of sensitivity in carrying out studies and participating in activities on the employment of local people.
Communication with local people Through facility managements and their designated representatives;
• Strengthening local employment,
• Increasing local awareness,
• Protecting local resources and opportunities,
• Protection of historical and cultural assets,
• Solidarity in the region,
• Supporting activities that promote the region,
• Hotel associations, municipalities, regional mukhtars, official authorities are consulted on important issues and problems that will affect the region, and joint studies are carried out by determining the needs..